ICT Support

Africa Conor Inc provides comprehensive  IT managed services and outsourced business IT support to companies of all sizes. Our customer first, service driven model allows us to cater for customers of all sizes in a prompt and efficient way. We work with our clients to ensure that they have continuous and un-interrupted-optimal usage of their IT infrastructure.

Our technical support team is available 24×7 times a year, for remote assistance. We also provide access to our customer support portal, where users can submit support tickets.

Our staff comprises of qualified certified engineers who go through a thorough vetting process before catering to our clients. Each employee of Africa Conor Inc is required to keep up with new technologies and is tested on the same bi-annually.

Our IT support services include, but not limited to-

  • Active directory management.
  • Audit.
  • Software management.
  • Hardware configuration, maintenance and management.
  • Systems security.
  • Application Support.
  • Manage end user laptops, desktops and mobile devices.
  • Server management
  • Backup.
  • Training

Some of the advantages of using us are

  • Experience- With a combined 15 plus years of experience, we bring on the job experience as well as unmatched knowledge.
  • Cost Implications- We are a low cost option compared to hiring an in-house full time support staff.
  • Local Presence- You can be sure that you will receive the utmost attention and can request on site visits at any time.
  • Core competencies- with 100% customer satisfaction we allow our clients to focus on their core competencies to grow their business.